Integration & Onboarding

Online payment fraud integration steps #

The steps of the integration process are outlined below. We provide guides for each integration step, and you should work through each guide to ensure a successful integration.

Integration Map

Onboarding Process #


The onboarding process begins with aligning our services with your needs. We’ll gain an understanding of your products, process flow, and current issues. A dedicated contact person will assist you with all your questions and help set up the optimal solution for your needs.

Historical Data

Our analyst team will conduct an analysis based on your available historical data to determine risk levels and suggest possible adjustments to ensure we can provide the best possible service.

Kick off

Onboarding always starts with a kick-off meeting, where we inform you about our technical solutions, the steps to be taken, and the timeline. Following the kick-off, the integration process begins.

Post Kick-off

After the kick-off meeting, we shift our focus to implementation. This involves setting up the integration on your end and sending test data to your acceptance environment.

During this phase, Alphacomm will:

  • Answer any questions you or your engineers might have.
  • Identify and address any integration issues.
  • Establish a clear feedback cycle for testing and approval of the integration.

Implementation #

During integration you will receive credentials for testing on the acceptance environment, an extensive integration guide this includes the following:

  • Access to Alphacomm Console.
  • The fields required by the API requests and how they map to your data.
  • The process and steps needed.
  • Instructions for setting up the device ID.
  • Guidance for the go-live approach.

Going Live

Once we are satisfied with the data in your acceptance environment, we can begin the go-live process.

Alphacomm will activate your production keys and coordinate a suitable time for you to start sending production data.

After going live, we’ll closely monitor the data to ensure there are no surprises. We’ll schedule regular calls to discuss performance and any trends identified by our teams. We’ll continue to make adjustments to maximize performance as needed.