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Integration & Onboarding

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Online payment fraud integration steps #

The following steps outline the typical process for integrating our fraud prevention solution. Comprehensive guides are provided for each phase to ensure your engineers achieve a successful and secure deployment.

Integration Map

Onboarding Process #

Enhanced Onboarding Journey

Our goal is to ensure a smooth, efficient, and high-value integration experience that quickly gets you the maximum benefit from our services.

1. 🤝 Strategic Alignment & Discovery

The journey begins by strategically aligning our solution with your business objectives.

  • Discovery Session: We conduct an in-depth review of your products, current process flow, and key operational challenges to ensure our services are perfectly tailored to your needs.
  • Dedicated Partner: You will be immediately connected with a dedicated Onboarding Specialist who will serve as your single point of contact, answering all questions and helping to architect the optimal solution.

2. 📊 Historical Data Analysis & Risk Assessment

Our expert analyst team will leverage your available historical data to establish a strategic foundation.

  • Risk Modeling: We perform a comprehensive analysis to determine baseline risk levels and identify potential anomalies.
  • Recommendation & Tuning: Based on this data, we propose initial configurations and necessary process adjustments to maximize success metrics and ensure optimal service delivery from day one.

3. Kick-off & Project Initiation

The formal project launch ensures all stakeholders are aligned on scope, technology, and timeline.

  • Kick-off Meeting: We provide a detailed overview of our technical solutions, project milestones, key deliverables, and the integration timeline.
  • Project Plan Handover: Following the meeting, the technical integration phase officially commences.

4. ⚙️ Technical Implementation & Acceptance Testing

This phase focuses on seamless integration into your acceptance (staging) environment.

  • Implementation Support: We guide your team through the setup of the integration on your end and the transmission of initial test data to your acceptance environment.
  • Alphacomm Support Commitments: During this critical phase, Alphacomm will:
    • Provide immediate support to your engineers, addressing all technical queries.
    • Proactively monitor the setup to identify and resolve any integration issues before they impact production.
    • Establish a clear, documented feedback cycle for the efficient testing and final approval of the integration.

5. 🔑 Integration Toolkit & Credentials Provision

Your team will receive all necessary resources and access to complete the technical integration.

  • Acceptance Credentials: You will receive unique keys for testing within the acceptance environment.
  • Comprehensive Integration Guide: This essential resource includes:
    • Secure access credentials for the Alphacomm Console.
    • Detailed specifications for all required API request fields and their mapping to your proprietary data.
    • A step-by-step technical process guide.
    • Precise instructions for setting up unique identifier/device ID tracking.
    • A defined Go-Live Readiness Checklist and approach.

6. Go-Live & Hypercare Monitoring

Once testing is approved, we transition the solution to a live production environment.

Performance Optimization: We schedule regular post-go-live calls to discuss performance metrics and trends identified by our analysts, continuously fine-tuning the configuration to maximize your results and performance to make adjustments to maximize performance as needed.